1800 819 817 Need help? Call the Victims of Crime Helpline
The effects of crime
This page explains some of the emotional and physical effects of experiencing a crime, and how to get support.
The Victorian Government’s Victims of Crime Helpline offers information, advice and support for you and your family.
Types of crime
There are many different types of crime. This website focuses on crimes against the person, such as violent attacks, robberies, family violence and sexual assault.
Reasons to report a crime
You may be worried about telling someone what happened, but there are good reasons for making a police report.
How to report a crime
There are a number of ways to report a crime. If you feel uncomfortable, ask a friend or family member to be with you for support or contact the Victims of Crime Helpline on 1800 819 817 to talk about your options.
As a victim of crime, your safety is important and there are things that can be done to help improve it.
Service standards you can expect
You can expect to be treated with courtesy, respect and dignity by the police, the Office of Public Prosecutions and victim support services at all times.
Words and meanings
This page explains some of the common words used in the criminal justice system in Victoria, Australia.
After a crime is reported to police, there is a police investigation.
Making a statement
If you are the victim or witness of a crime, the police will ask you to make a detailed statement about what happened.
The police collect all the evidence they will need to take to court.
Getting information about the investigation
The law in Victoria says that the police must keep you informed about how the investigation of your case is going.
Types of offences
Criminal offences in Victoria are divided into two types - summary offences and indictable offences.
If the alleged offender is charged, the case will go to court.
If you're worried that the accused person may threaten or harm you or your family if they are released on bail, talk to the police investigator as soon as possible.
Alternatives to court
There can be different reasons why a case doesn’t go to court.
Getting information about your court case
You can follow the progress of a case by contacting the police, or by contacting the court directly.
Summons and subpoenas
As a victim of crime, you may be called upon to be a witness in court.
Types of courts
The court the case will go to depends on the type of crime that was committed and the age of the accused person.
Getting ready for court
If the case goes to court and you are required as a witness, you need to get ready for court.
What to do when you have to give evidence at court.
Victim Impact Statements
Your Victim Impact Statement is one of the things the judge or magistrate thinks about when they decide what penalty to give the offender.
The court's decision
If the accused person pleads guilty or is found guilty at court, the judge or magistrate must think about what penalty should be given.
Compensation and financial assistance
If your financial situation has changed because of a crime, you may be entitled to financial assistance to help with the expenses you have.
Child Witness Service
A specialist service that provides court education and support for children who give evidence at court.
Compensation from the offender
If the accused person is found guilty of the crime committed against you, you may be able to claim compensation from them.
The offender may make an appeal against being found guilty or against the penalty.
The Victims Register
The Victims Register can give you information about the offender who was sent to prison for a violent crime.
A State of Emergency has been declared in Victoria due to the serious risk to public health posed by coronavirus (COVID-19). For more information visit the DHHS website (External link).