About us

Victim Services, Support and Reform (VSSR), a business unit in the Department of Justice and Community Safety, delivers a range of support services for victims of crime, including the Victims of Crime Helpline, Victims Register, Child Witness Service, and Intermediary Program. It also funds the statewide Victims Assistance Program delivered by local community service organisations.

VSSR values diversity, inclusion and social justice, and is committed to treating people of all cultures, ethnicities, gender identities, bodily diversities, sexual orientations, ages, abilities, and religions with dignity and respect.

VSSR links victims to service systems, ensuring they receive personalised, timely and effective support to manage the effects of violent crime. VSSR also coordinates the government’s participation in the National Redress Scheme for Institutional Child Sexual Abuse. In addition, VSSR provides support for the Victims of Crime Consultative Committee, which provides advice to government on key issues affecting victims and is a platform for discussion between victim representatives and justice agencies.