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Getting help

Organisations that can provide you with specialist support or information.

Support for:

Children and young people

Feel the Magic

Helping grieving kids heal (ages 7 to 17). Provide camps, programs and resources.

Feel the Magic website

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Headspace

12 to 25 year olds. All issues. Phone counselling and online chat available 9am to 1am AEST, every day.

Call 1800 650 890
Headspace website

Kids Helpline logo

Kids Helpline

5 to 25 year olds. All issues. Confidential phone counselling available all day, every day. Online chat available 24/7, 365 days a year.

Call 1800 55 1800
Kids Helpline online chat
Kids Helpline website

Melbourne City Mission Frontyard Youth Service

Free health and wellbeing services for young people aged 12 to 24 who are at risk of or experiencing homelessness.

Melbourne City Mission website

Reachout

14 to 25 year olds: All issues. Online resources and 24 hour online peer support.

Parents: Resources and peer support plus phone and online counselling.

Reachout website

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Youth Law Australia

Free legal advice and information for young people under 25.

Call 1800 950 570
Youth Law Australia website

Youth Support and Advocacy Service (YSAS)

Support to help young people and families to overcome problems associated with substance use, mental health and behaviours such as offending and self-harm.

YSAS website

LGBTIQA+ communities

Minus18

Articles, resources and training for lesbian, gay, bi, trans, queer and/or intersex young people. As well as professional training to help support LGBTQI people.

Minus18 website

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Q+Law Fitzroy Legal Service

Call (03) 9968 1002
Q+Law Fitzroy Legal Service website

QLife

All ages. Counselling and referral for people who are lesbian, gay , bisexual, trans, queer and/or intersex. Phone counselling and online chat available every day from 3pm to 12am.

Call 1800 184 527
QLife online chat
QLife website

Queerspace

Queerspace services include counselling and Queerspace Youth, a program for LGBTIQ+ youth.

Queerspace website

Rainbow Door

Call 1800 729 367
Rainbow Door website

Rainbow Network

An education resource hub for LGBTIQ+ young people and hosts events.

Rainbow Network website

Say It Out Loud

Provides support and information for LGBTQI+ people in a domestic and family violence relationship.

Say It Out Loud website

Thorne Harbour Health

Counselling, health promotion, inclusion and support for people of diverse sexualities and genders, and those with HIV in Victoria.

Call 1800 134 840
Thorne Harbour Health website

Aboriginal and Torres Strait Islander peoples

13YARN

Confidential, culturally safe crisis support line for Aboriginal and Torres Strait Islander peoples. Available all day, every day.

Call 13 92 76
13YARN website

Yarning SafeNStrong

Free and confidential counselling service for Aboriginal and Torres Strait Islander Peoples.

Yarning SafeNStrong website

Parents and carers

Raising Children Network

Advice for parents and carers, including articles, videos and apps backed by experts.

Raising Children Network website

The Orange Door

Help for people who are experiencing or using family violence or who need support with the care and wellbeing of children and young people.

The Orange Door website

Other supports

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Lifeline

All ages. All issues. Phone counselling and online chat available all day, every day.

Call 13 11 44
Lifeline online chat
Lifeline website

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1800RESPECT

Confidential counselling, support and information for people affected by sexual abuse or domestic and family violence. Available 24/7.

Call 1800 737 732
1800 RESPECT website

Beyond Blue

All ages. All issues. Phone counselling and online chat available all day, every day.

Call 1300 22 4636
Beyond Blue online chat
Beyond Blue website

Grief Australia

Grief Australia provide state-wide bereavement counselling support, including groups.

Grief Australia website

Griefline

Griefline is a national not-for-profit organisation that supports anyone experiencing grief.

Griefline website

Amber Community

Offer counselling by counsellor specially trained to help people manage the thoughts, feelings and behaviours associated with road trauma.

Amber Community website

Blue Knot Foundation

Phone counselling for adult survivors of childhood trauma, their friends, family and the health care professionals who support them. Available between 9am and 5pm, every day.

Call 1300 657 380
Blue Knot Foundation website

SAMSN

Counselling and support for male survivors of child sexual abuse and their supporters.

Call 1800 472 676
SAMSN website

Sexual Assault Services Victoria

Sexual assault crisis line: Call 1800 806 292
Sexual Assault Services Victoria website

CASA House — The Royal Women's Hospital

CASA House website

Centre Against Sexual Assault — Central Victoria

Call 03 5441 0430
Centre Against Sexual Assault — Central Victoria website

Victims Legal Service

Call 1800 531 566
Victims Legal Service website

Suicide Call Back Service

24/7 Australia-wide telephone and online counselling for people affected by suicide.

Suicide Call Back Service website

What's OK at Home?

This website helps you to work out what's okay in a family and what's not. It tells you what you can do if someone in your family is hurting or abusing you or another member of your family.

Are You Safe at Home website

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