The FAS portal will be closed for scheduled maintenance from 5:00pm 1 August 2025 to 8:00am 4 August 2025. Authorised future expense payment requests via the portal will not be available from 9:00pm 31 July to 8:00am 4 August 2025.
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Accessibility support for the Financial Assistance Scheme

The Financial Assistance Scheme aims to be accessible and flexible in providing assistance to victims, and has a range of supports in place to help people with disability to access financial assistance.

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service:

Find out about working with an authorised representative.

Find out more about how to seek support or assistance as a victim of crime.

The Financial Assistance Scheme websites and portal are WCAG 2.0 compliant, ensuring they are accessible and can be read using screen readers.

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